CommerceCXInsights

3 Key Benefits of Retail-as-a-Service

If you aren’t changing with the modern consumer today, you are doing something wrong. Increasingly, consumers are turning to online channels for purchasing everything. In fact, the U.S. Census Bureau of the Department of Commerce recently reported that e-commerce sales increased 12.1 percent between the fourth quarter of 2017 to 2018. Brands that don’t meet… Read More >

AI is Knocking on Your Door

The retail landscape is rapidly changing as consumers expect more convenience and better service across the entire retail customer journey. Demands for seamless purchase, fulfillment, and service experiences across channels as well as personalized attention and engaging interactions continue to grow and evolve. This means rethinking how people, processes, systems, data, and logistics work together… Read More >

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