A Leading Propane Services Company
Reduces Catalog Update Time from Days to Minutes
Pricing is now easily available within the CPQ app, with drill downs that provide pricing by geography and product as well as multiple other criteria. Our users are very happy with the solution!
Anyone with a car or a propane grill can tell you gas prices change frequently. When your business buys and sells it right from the source, those changes are near-constant. For Paraco Gas, adjusting their quoted prices based on market changes was starting to become more than a hassle. They had thousands of records saved in a manual system of Excel spreadsheets, monitored by a small team with a variety of other responsibilities on their plate.
Catalog pricing updates were delayed by up to days, which often forced salespeople to manually calculate or look up actual prices themselves mid-discussion with leads and potential clients. Paraco knew they needed a system that would make it easy to update prices according to fluctuating market standards. Their ideal system would let them update their price catalog weekly.
Today, they can do it in minutes.
CommerceCX Comes Onboard
Paraco reached out to CommerceCX after hearing about the company’s Salesforce expertise. They were especially interested in the Pricing Operations Manager and its ability to handle complex pricing quickly and easily. CCX developers and technical architects spent two weeks in discussions with Paraco to understand their needs and build a roadmap for configuration and implementation. A key factor was determining how to integrate Salesforce with ADD systems, a software specifically designed for fuel delivery. By time of launch, CommerceCX experts had: