OUR COMMITMENT TO PRIVACY
The Site is not intended for children under 18 years of age. No one under age 18 should provide any information to or on the Site. we do not knowingly collect or use personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. Children under 13 are expressly prohibited from using the Site. If you believe we might have any information from or about a child under 18, please contact CommerceCX at [email protected].
THE INFORMATION WE COLLECT
CommerceCX collects personal and non-personal information that you provide while interacting with the Site. For example, we collect your personal information on certain areas of the Site when you request information, join mailing lists, and apply for jobs. The personal information collected consists of information that you provide, such as names, mailing addresses, e-mail addresses, social security numbers, telephone and fax numbers, and, for recruiting purposes, any other personally-identifiable information (as that term may be defined by applicable law) on your resume.
The non-personal information that we may collect includes your browser type, the URL of the previous website you visited, your ISP, operating system, your Internet protocol (IP) Address, and how you interact with the Site.
HOW WE COLLECT YOUR INFORMATION
CommerceCX may use analytic and reporting technologies to record non-personal information such as Internet domain and host names, Internet protocol (IP) addresses, browser software, operating system types, click patterns, and the dates and times that the Site and our services are accessed by you. CommerceCX may engage a third party to help manage, monitor and optimize the Site and measure the effectiveness of our advertising, communications and users’ interaction with the Site. CommerceCX may use web beacons and cookies (described below) for this purpose.
USE OF YOUR INFORMATION
CommerceCX uses your personal information primarily for its own business purposes, such as providing, maintaining, evaluating, and improving the Site, its content, and the products and services we provide. We also use your personal information to fulfill your requests for information, to evaluate any job applications or other employment-related inquiries that you may submit, or for such other business purposes as you may initiate or request. We may keep any of your personal information on file and use it to contact you for recruiting purposes. CommerceCX uses the non-personal information collected to track the use of the Site and to assist CommerceCX in providing, maintaining, evaluating, and improving the Site and the products and services CommerceCX offers and sells.
DISCLOSURE TO THIRD PARTIES
It may be necessary for CommerceCX to disclose your personal or non-personal information in connection with CommerceCX’s provision of products or services to you or in the transmission of any information or content related thereto.
CommerceCX will disclose your personal information to protect or enforce CommerceCX’s legal rights and policies, to protect or enforce the legal rights of a third party, or as CommerceCX in good faith believes is required by law (such as to comply with a subpoena or court order, for example). CommerceCX may disclose your personal information in response to inquiries by bona-fide rights owners in connection with allegations of infringement of copyright or other proprietary rights arising from information you have posted on the Site or otherwise provided to CommerceCX.
CommerceCX may also contract with various third parties who help CommerceCX provide, maintain, and improve the Site and products and services CommerceCX offers. These third parties may have access to your personal information in order to perform their services.
Except as expressly set forth herein, CommerceCX will not intentionally disclose or transfer your personal information to third parties (i.e., persons or entities that are not affiliates of CommerceCX) without your consent.
PROTECTION OF YOUR PERSONAL INFORMATION
CommerceCX follows generally accepted industry standards to protect personal information submitted via the Site. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while CommerceCX strives to use commercially acceptable means to protect your personal information, CommerceCX does not guarantee absolute security. CommerceCX is not responsible for the unauthorized acts of others and CommerceCX assumes no liability for any disclosure of information due to errors in transmission, unauthorized third-party access (such as through hacking) or other acts of third parties, or acts or omissions beyond CommerceCX’s reasonable control.
CHANGES TO PERSONALLY IDENTIFIABLE INFORMATION
You may unsubscribe from mailing lists or any registrations on the Site at any time. To do so, please email [email protected] or contact us at 150 Cornerstone Dr #104, Cary, NC 27519.
LINKS TO THIRD-PARTY SITES
We may provide links to third-party websites. Please be aware that we are not responsible for the information collection practices of such third-party websites, which may differ from those of this Site. We encourage you to review and understand the privacy policies on the websites you visit before providing any information to them. The presence of a link to third-party website does not constitute an endorsement, authorization, or representation that we are affiliated with the third-party website.
HOW TO CONTACT US
THE FOLLOWING APPLIES TO CALIFORNIA RESIDENTS ONLY:
The California Consumer Privacy Act (“CCPA”) provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information. You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
- The categories of personal information we collected about you.
- The categories of sources for the personal information we collected about you.
- Our business or commercial purpose for collecting or selling that personal information.
- The categories of third parties with whom we share that personal information.
- The specific pieces of personal information we collected about you.
- If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
- sales, identifying the personal information categories that each category of recipient purchased; and
- disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
Deletion Request Rights. You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
- Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
Exercising Access and Deletion Rights. To exercise the access and deletion rights described above, please submit a verifiable consumer request to us by contacting us at: [email protected].
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may only make a verifiable consumer request for access or deletion once within a 12-month period. The verifiable consumer request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through a password protected account sufficiently verified when the request relates to personal information associated with that specific account. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format. We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time, we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.
Non-Discrimination. We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.
Other California Privacy Rights. California Civil Code Section 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write us at: [email protected].
Depending on the visitor’s activity at our Site, certain “personally identifiable information” (as that term is defined in the California Act) may be collected, in addition to information set forth in other sections of this document. For purposes of the California Act, the term “personally identifiable information” means individually identifiable information about an individual consumer collected online by us from an individual and maintained by us in an accessible form, and may include any of the following:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- A social security number
- Any other identifier that permits the physical or online contacting of a specific individual
Under California S.B. 27 (“Shine the Light” Law), California residents have the right under certain circumstances to receive, once a year, information about third parties with whom we have shared information about you or your family for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please send an email to [email protected] and please include the phrase “California Privacy Request” in the subject line, the domain name of the Site you are inquiring about, along with your name, address and email address. We will respond to you within 30 days of receiving such a request.
DATA PROTECTION FOR USERS IN EUROPE.
For purposes of the General Data Protection Regulation (“GDPR”), CommerceCX the controller of your personal data. The GDPR defines personal data as any information relating to an identified or identifiable natural person.
Processing Your Data. If you provide CommerceCX personal data to determine the suitability of services referenced on the Site then we will lawfully process your personal data to perform a contract with you or take steps at your request prior to entering into a contract. We internally process your personal data for our legitimate business interests, like improving CommerceCX’s services, in a manner that does not outweigh your fundamental rights and freedoms. If you provide your personal data to receive a subscription email, then we will process your information to provide you with the requested subscription. If you would like to withdraw your consent to receiving a subscription email, then you may complete the unsubscribe process within the subscription email. In some cases, we will use your personal data for direct marketing, in which case you have the right to object to direct marketing.
Categories of Recipients of Your Personal Data. We employ third-party service providers to administer and provide services on our behalf (including, but not limited to, a cloud service provider) who may need your personal data to provide services for CommerceCX. These third-party service providers are restricted from using your personal data for any purpose other than to provide the services requested by CommerceCX.
Data Subject Rights. The GDPR provides certain rights for individuals. You may request information about: the purpose of processing; the categories of personal data concerned; third parties that may have received your personal data from CommerceCX; the source of your personal data (if you did not provide it directly to CommerceCX); and how long your personal data will be stored. You have a right to correct your personal data record maintained by CommerceCX if it is inaccurate. Subject to certain exceptions, you may request that CommerceCX erase your personal data or cease processing your personal data. You have the right to receive, or transmit to another controller, personal data concerning you that you have submitted to CommerceCX. CommerceCX will provide reasonable access to your personal data at no cost upon request and if access cannot be provided within a reasonable time frame, CommerceCX will provide you with a date when the information will be provided. If for some reason access is denied, CommerceCX will provide an explanation as to why access has been denied. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how CommerceCX processes your personal data. To exercise these rights, please contact us at [email protected].
Transferring Personal Data from the EU to the United States. The information we collect from you is processed in the United States. The United States has not sought, nor received, a finding of “adequacy” from the European Union under Article 45 of the GDPR. We rely on derogations for specific situations as set forth in Article 49 of the GDPR. In particular, we collect and transfer to the U.S. personal data only: with your consent; to perform a contract with you; or to fulfill a compelling legitimate interest of CommerceCX when your rights and freedoms are not overriding.
Data Storage and Retention. Your personal data is stored by CommerceCX on cloud-based database management services located in the United States. We retain data for the duration of your business relationship with CommerceCX and for a period of time thereafter to satisfy legal requirements. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at [email protected].