Privacy Notice
Updated: November 11, 2023
At CommerceCX, we recognize the importance of privacy in the experience of our customers and users of our unified commerce platform and CPQ software. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it.
Information We Collect
- Personal information, such as name, email address, and contact information, provided by our customers and users when they sign up for an account or contact us for support.
- Information about the use of our platform and software, such as login data, navigation patterns, and feature usage.
- Financial information, including credit card details and billing information, when customers make purchases on our platform.
How We Use Information
- To provide and enhance our platform and software, including customizing the user experience and addressing issues.
- To communicate with our customers and users, which may include sending email updates and providing customer support.
- To process payments and manage billing for our customers.
Information Security
We employ reasonable and appropriate measures to safeguard the personal information we collect against loss, misuse, unauthorized access, disclosure, alteration, and destruction.
- We employ industry-standard encryption and other security measures to protect personal information transmitted over the internet.
- We have implemented security measures in compliance with the General Data Protection Regulation (GDPR) for our customers and users in Europe.
- We have implemented security measures in compliance with the California Consumer Privacy Act (CCPA) for our customers and users in America.
- We have implemented security measures in compliance with the Personal Data Protection Bill 2019 for our customers and users in India.
Data Retention
We will retain your personal information for as long as your account remains active or as required to provide you with our services. We will continue to use your information as necessary to fulfill our legal obligations, resolve disputes, and enforce our agreements.
Changes to this Policy
We may periodically update this Privacy Policy to reflect changes in our practices or applicable laws. Customers and users will be notified of any changes through our website and/or by email.
