- Customer Relationship
Management - Quote to Cash
- Configure, Price, Quote
- Contract Lifecycle
Management - Order to Cash
- Billing Management
- Industry Verticals
We collaborate with you to co-create, re-imagine, and engineer customized solutions for your digital transformation. Leveraging our industry expertise and customer-centric approach, we provide a roadmap for innovative experiences in industry verticals.
Customer Relationship Management (CRM)
Customer Relationship Management (CRM) helps businesses avoid communication breakdowns, enhancing the buyers' experience with precise suggestions and support. It ensures that customers receive relevant communication and solutions.
Provide Exactly What Buyers Need
We help customers make informed decisions by providing tailored support based on industries, demographics, and more. Our approach focuses on personalized marketing instead of catch-all campaigns, ensuring a great customer experience and long-lasting relationships.
Integrate and Quickly Access Actionable Data
We offer seamless access to actionable data from your entire organization, streamlining operations on a single platform. Import custom data for enhanced insights and quickly gain visibility into actionable information aligned with your access and workflows.
Personalize Every Customer Interaction
We prioritize your customers by offering hyper-personalized interactions across all touchpoints. Our services are customized based on individual needs and interests, and we map the entire customer journey from pre-sale to post-sale for a seamless experience.
Serve Customers Anytime from Anywhere
We prioritize quick and efficient customer service through mobile devices, allowing us to address issues at anytime. Our commitment to continuous assistance ensures that customers receive ongoing support and engagement, enhancing their overall experience.
Quote to Cash (QTC)
In our Quote to Cash (QTC) process, we handle various aspects, including Cost and Markup, Percent and Total, and Block Pricing. This helps reduce outstanding receivables timelines by 20-40% and ensures 100% accurate quotes in seconds, streamlining your operations for increased efficiency.
Salespeople's Time is Meant for Selling
We automate tasks to empower your sales team: from simplifying complex product configurations and guaranteeing precise pricing and discounts to generating and emailing quotes to customers. This way, your salespeople can focus exclusively on selling.
Know Your Inventory; Speed Up Order Delivery
We enhance the buying experience by ensuring on-time delivery and providing 100% accurate inventory access. Our system also streamlines operations, reducing order processing time by 20-40%, which results in consistently reliable and timely shipments.
Reduce Timeframe for Outstanding Receivables
Our automated solution efficiently tracks outstanding receivables, significantly shortening payback times with precise quotes, and enhancing payment collections through timely alerts. The outcome is a substantial 10-15% increase in your total revenue.
Serve Customers Anytime from Anywhere
We ensure swift customer service through mobile devices, allowing us to promptly address needs even while on the move. Our commitment to continuous assistance means we can support our customers anytime, anywhere, ensuring a seamless and responsive experience.
Configure, Price, Quote (CPQ)
With our Configure, Price, Quote (CPQ) solutions, you can quickly configure, generate, and approve quotes, accelerating your sales process and witnessing instant sales growth. Plus, you can instantly create complex product configurations and bundles.
Automate Quote Generation & Approvals
Our solutions simplifies complex product configurations, ensuring accurate pricing and discounts. Through efficient workflows, we expedite the approval of quotes, saving you valuable time and resources in the process.
Let Sales Teams Focus on Selling
We significantly reduce routine processes by 75%, expedite quote generation, minimize negotiation cycles, and implement 'guardrails' to protect margins, enabling your sales teams to prioritize their core function—selling.
Become Growth and Competition-Proof
We help you stay agile in response to market challenges, with up to 90% faster price updates and accurate pricing for customers. Plus, our solution enhances your operational scalability for future growth.
Contract Lifecycle Management (CLM)
With our Contract Lifecycle Management (CLM) solutions, you can create contracts 60% faster using pre-approved templates, saving both time and money. Benefit from e-signatures and a centralized repository, and receive notifications for key milestone dates for supplier contracts.
Manage Contracts with Automation
We provide quick access to contracts from a centralized repository, seamless integration with third-party systems, and control over non-standard agreements with modification alerts.
Simplify Data Management
Centralize storage of bids, supplier data, negotiated prices, and contract terms for easy access. Create contracts swiftly using templates and streamline the full contract lifecycle, expediting processes with sourcing and supplier information.
Minimize Contract Risks
We minimize contract risks by controlling processes, automating tracking with audit trails, ensuring compliance, and maintaining organized reports throughout the lifecycle.
Save Time and Track Effectively
Boost operational efficiency by utilizing e-signatures and email automation, and stay informed through timely alerts for important supplier contract dates.
Order to Cash (OTC)
In the Order to Cash (OTC) cycle, we streamline the entire invoice process, from generation to collection, resulting in a substantial acceleration of the sales process by up to 90%. Additionally, our approach boosts early payment rates by 70% or more.
Accelerate Order Processing
We automate key data capture for order forms, accelerate invoices and payments, and streamline order routing across departments for faster processing
Improve Communication with Customers
We improve customer communication with instant shipping updates and access to order data for quick responses. Additionally, we streamline order sign-offs through automated workflows.
Improve Visibility of Accounts and Performance
We improve account and performance visibility with stock checks, deeper insights into key accounts, and the identification of important buyers for longer-lasting relationships.
Billing Management
In Billing Management, we ensure a smaller queue and on-time delivery, reduce paperwork, and promote on-time payment. Additionally, we can help to improve the flow of materials, leading to a 40% reduction in shrinkage.
Faster Invoicing for Quicker Sales Initiation
We expedite the invoicing process and product tracking through automation. This leads to a smaller queue and on-time delivery, improving overall efficiency. Additionally, we help reduce shrinkage by enhancing the flow of materials and revenue within your operations.
Track Payments and Outstanding Invoices
We streamline management of multiple stores and billing systems, provide instant access to reports, and offer remote accessibility for tracking payments and outstanding invoices.
Industry Verticals
Industry
Use Case
Benefits
Manufacturing
This industry deals with complex configurations...
This industry deals with complex configurations and pricing structures, companies may offer various customization options such as different sizes, attachments, and optional features.
• Configurable Bill of Materials (BOM)
• Pricing Optimization
• Variant Management
• Automated Discounting
Manage configurable BOMs efficiently...
Manage configurable BOMs efficiently by ensuring correct components and materials.
Optimize pricing strategies by factoring in cost components, competition, market conditions, and profitability.
Define variant-specific attributes, rules, and pricing and track changes to variant configurations.
Ensure accurate pricing calculations by automating discounting and pricing rules based on contract terms.
Electronics
Electronics typically offer customizable...
Electronics typically offer customizable hardware configurations, as the customer can determine how much processing power, RAM, storage, etc. they need and a CPQ solution can ensure the right solution along with accurate pricing.
• Accurate Hardware Compatibility
• Dynamic Pricing
• Expedited Quoting
• Tailored Product Recommendations
Validate product components to ensure...
Validate product components to ensure compatible and functional hardware configurations.
Pricing considerations factoring in components, engineering efforts, manufacturing complexities.
Rapid quote generation for products with limited stock.
Relevant product suggestions based on customer preferences.
Software
Software typically has multiple pricing tiers...
Software typically has multiple pricing tiers and licensing models, and our CPQ solution can help simplify the quoting process by providing accurate and consistent pricing based on customer requirements.
• Tier-Based Pricing
• Customized Software Packages
• Project and Resource Planning
• Contract Lifecycle Management
Pricing flexibility accommodates customers...
Pricing flexibility accommodates customers with diverse needs and budgets.
Desired features can be bundled together to address unique customer requirements on a case-by-case basis.
Estimate project effort, resource requirements, and timelines to ensure accurate project estimation.
Eliminate manual processes, reduce errors, and improve compliance and risk management.
Healthcare
Pharmaceutical industry deals with pricing...
Pharmaceutical industry deals with pricing complexity when it comes to dosage strengths and discounts based on type of purchase, while medical equipment suppliers must quote based on equipment features, service contracts, and maintenance plans.
• Flexible Pricing Structures
• Customized Medication Solutions
• Integration with Healthcare Systems
• Efficient Contracting and Pricing
Tier-based pricing for healthcare services...
Tier-based pricing for healthcare services to optimize revenue and ensure fair pricing for patients.
Personalized medication solutions based on drug components, dosages, and delivery methods.
Seamless integration with EHRs, management systems, or clinical databases.
Automation of end-to-end contract lifecycle management to reduce contract cycle times and improve compliance.
Automotive
Car manufacturers offer a wide range of...
Car manufacturers offer a wide range of options for their vehicles including engine types, interior materials, safety features, and cosmetic options.
• Configurable Vehicles
• Competitive Pricing
• Efficient Order Management
• Incentives and Promotions
Customization options allow customers to...
Customization options allow customers to select specific features and attributes.
Implement pricing strategies based on market dynamics, competitors, and customer segmentation.
Accurate and transparent orders and streamlined quote generation.
Offer pricing incentives, special promotions, and discounts while evaluating customer eligibility.
Talk to us
Connect with our diverse team of CCX experts that can help you make your next big move.
Industry Verticals
Manufacturing
Electronics
Software
Healthcare
Automotive
Success across platforms
Experience excellence across leading platforms with our diverse team of certified specialists. From Salesforce, Conga, ScaleFluidly, MS Dynamics, SAP, Oracle, to other pivotal ecosystems, our experts ensure success with every integration and implementation.
